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Services

Our Services
Our Services

Established in 1993, IAS Technology (Integrated Audio Systems) is an audiovisual systems integration firm dedicated to sales, design, project management and installation of professional audio/video systems.

We serve a wide variety of markets including higher education, medical simulation, command and control centers, conference and training rooms, web conferencing services, house of worship, performing arts centers, tour guide and any other facility with audiovisual systems. Although our central Illinois location gives us the advantage to have a quick response time to regional customers, IAS Technology has implemented its services across the country and throughout the world. IAS Technology has a team of certified design and installation professionals and follows all AVIXA/ANSI standards.

Audiovisual Service Department

Service Department

IAS Technology provides the audiovisual support and field services that you need to keep your systems reliable and performing at their peak.  Our trained professionals are always on-call.

IAS support services can be reached through the following:
Direct: 800-500-8005 or 309-693-1916
Email: support@IAStechnology.net
Web: http://www.IAStechnology.net/Support

Call Response
All calls for assistance are logged as an open case number in the service department ticketing system and remain open until a resolution to the initial report is achieved.

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Audiovisual Systems As-A-Service

Audiovisual Systems As-A-Service

Ias

IAS offers the ability for clients to remove the expense of a large capital purchase and the burden of technology assets that depreciate. These complete service systems are offered as a monthly operational expense and include complete system and component coverage as well as the IAS Managed Services offering.

This is truly the “worry-free” product offering. The price is fixed for 36, 48, or 60 months at which time equipment can remain with the managed services at a greatly reduced monthly cost or the technology can be refreshed and upgraded.

SLA & Maintenance Contracts

SLA & Maintenance Contracts

IAS Technology offers a variety of service and maintenance plans to fit your budget and maximize your investment. IAS Silver SLA package is included in the first year complete solution purchase. Discounts for additional years as well as upgrades to other plans (Gold/Platinum) are available.

Plans include but are not limited to:

  • Pre-Paid Discounted Service Labor Rewards Program
  • Recurring System Checkup and Tuning
  • Extended Warranties
  • Emergency Service Plans

A proactive approach to meeting clients’ needs while providing invaluable data analytics and minimizing downtime of your audiovisual technology.

Download IAS Basic Prepaid Service Brochure

Contact IAS for information and pricing on SLA and Managed Service Contracts.

Nationwide & Global Service Coverage

Nationwide & Global Service Coverage

AS Technology and our strategic global partnership allows us to offer a single point of contact and source of equipment along with system support services to our clients across the nation and throughout the world.

The extent of today’s technology solutions can make support overwhelming for any organization to react to. IAS has built an infrastructure of assets that is accessible to give a quick response to technical difficulties, regardless of where an issue happens.